Surveys is in beta and available to accounts enabled by the Voxworks team. The assistant can only work on surveys if your team has the Surveys module and your role has the survey permissions. See Permissions.
From questionnaire to survey
Attach your questionnaire to the conversation — a Word document, PDF or pasted text — and ask “Turn this questionnaire into a survey.” You can also describe a new survey in a few sentences instead. The assistant asks for anything the questionnaire doesn’t say, such as the interviewer’s first name, who the calls are on behalf of, and which voice to use. It doesn’t ask for anything the document already answers. It then builds the whole survey — every question, answer option, instruction and closing line — keeping your questionnaire’s wording. See Surveys for the parts a survey is made of. There are two ways it can do this, and it picks the one that suits. The in-app assistant uses the second.- The assistant writes it itself, checking the draft against the same rules the survey editor uses and fixing every problem before it creates anything.
- Voxworks converts it in the background. The questionnaire (up to 60,000 characters) goes to Voxworks’ own converter, which drafts, checks and creates the survey. This takes one to four minutes, and the assistant follows it until it finishes.