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Documentation Index

Fetch the complete documentation index at: https://docs.voxworks.ai/llms.txt

Use this file to discover all available pages before exploring further.

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What is Voicemail Detection?

When making outbound calls, Voxworks automatically detects when a call reaches voicemail instead of a live person.

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Writing a Voicemail Message

A good voicemail message should:
  • Identify the caller — State who is calling and from which organization
  • State the purpose — Briefly explain why you’re calling
  • Provide next steps — Tell them how to follow up or what to expect
  • Keep it concise — Respect their time with a focused message

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Example

Hi, this is Sarah from Voxworks. Please call us
back at 0400-000-000, have a great day!

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Best Practices

  1. Keep it under 30 seconds — Long messages may get cut off or ignored
  2. Speak naturally — Write the message as you would say it, not formal letter style
  3. Include a callback number — Make it easy for them to return the call
  4. Mention the next step — Let them know you’ll try again or what action to take
  5. Match your brand tone — The voicemail should feel consistent with your organization

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Next Steps