Documentation Index
Fetch the complete documentation index at: https://docs.voxworks.ai/llms.txt
Use this file to discover all available pages before exploring further.
What are Integrations?
Integrations connect your assistant to third-party services, allowing your flows to book appointments, check availability, and perform other actions through external APIs.Setting Up an Integration
To use integration tools, you first need to connect the service:- Navigate to Integrations in your team dashboard
- Find the integration you want to connect (e.g., Calendly)
- Click Connect and follow the authentication flow
- Enter your API key or authorise access when prompted
- Save the integration
Available Integrations
| Integration | Description |
|---|---|
| Calendly | Appointment booking, availability checking, and cancellation |
| O365 Bookings | Complete O365 Bookings flow with availability, booking, SMS confirmation, and cancellation |
Requesting New Integrations
Additional integrations are available on request. If you see an integration in the Integrations page that isn’t yet connected:- Click on the integration you’re interested in
- This flags your interest to the Voxworks team
- We’ll follow up to discuss your requirements and enable the integration
How Integrations Work with Tools
When you add a tool step that requires an integration (like Calendly - Book Time):- The tool automatically retrieves the API credentials from your team’s integrations
- No manual API key entry is needed in the flow configuration
- If the integration is not connected, the tool will fail with an error
- Configure integrations once at the team level
- Use integration tools across multiple scripts without re-entering credentials
- Update API keys in one place when they expire
Troubleshooting
If an integration tool fails:- Check integration status — Verify the integration is connected in Integrations
- Refresh credentials — Some tokens expire; reconnect the integration if needed
- Check permissions — Ensure the API key has the required permissions
- Review error messages — Tools write error details to spoken error variables (e.g., [Calendar - Booking Error - Spoken])
Next Steps
- Calendly Integration — Set up Calendly for appointment booking
- Tools Overview — See all available tools